DexContact Solutions has delivered software engineering, database, integration and automation work since 2005. More than 100 corporate customers, of all sizes and across many industries, run processes and data flows built by our team.
Over those years we saw the same pattern again and again: the hardest problems were rarely about one technology. They were about how systems fit together — who owns which data, where it should move, and what happens when something upstream changes. That is why we now offer independent architecture consulting alongside our engineering services.
Industries we serve
Typical engagements
These are the kinds of problems clients bring to us. They describe typical work, not specific clients.
One customer across policy, claims and billing
SituationPolicy, claims and billing systems each keep their own version of the customer. Staff re-enter data, and reports disagree.
What we doMap the sources, agree which system owns which data, define matching and survivorship rules, and design an integration layer that publishes one trusted customer record.
ResultA target architecture and roadmap for a customer master, with the first integrations in production.
Claims documents into structured data
SituationClaims arrive as scans, PDFs and emails. Staff type the key fields by hand, and documents are hard to find later.
What we doBuild a capture pipeline: OCR, classification and field extraction, with people reviewing only the uncertain items. Output goes to the claims system and the content archive.
ResultFar less manual entry, a searchable archive, and a clear queue for exceptions.
Partner onboarding without custom code
SituationA growing platform adds data partners one at a time. Each feed is custom code, so a new partner takes weeks and breaks when a file format changes.
What we doDesign a metadata-driven ingestion framework, agree data contracts with partners, and validate and quarantine bad files before they reach production.
ResultA new partner becomes a configuration change instead of a new project, and format changes are caught early.
Releases you can trace and repeat
SituationReleases are done by hand, environments drift apart, and it is hard to show who changed what, and when.
What we doSet up CI/CD with approvals, environment promotion, secrets management and automated tests for the application and its data.
ResultRepeatable releases, faster rollback, and a full record of every change.
Modernizing a legacy database
SituationA core application runs on an aging database. Reports are slow, and only a few people understand the system.
What we doAssess the current system, redesign the data model, migrate in stages with validation at every step, and tune performance.
ResultFaster reporting, a documented system and less risk when people change roles.
Getting data ready for AI
SituationLeadership wants AI assistants over internal documents and data. But the sources are scattered, and nobody is sure who may see what.
What we doInventory the sources, define access rules and provenance, design the retrieval architecture, and prove it with one safe first use case.
ResultA governed foundation for AI, and a pilot the business can trust.
Client confidentiality
Most of our clients prefer that we do not publish their names or the details of our work, and we respect that. In a first conversation, we are glad to walk through relevant work in your industry — the kind of problem, the approach and the outcome — without naming the client.
What makes us different
- Advice grounded in delivery. Our recommendations come from people who have built and run these systems, not only drawn them.
- Independent. We do not resell a platform, so our architecture advice is not tied to one vendor.
- Clear scope. Fixed-scope engagements with defined deliverables — not open-ended staffing.
- You stay in control. You own the design, the code and the documentation. No black boxes.
- Practical AI. We use AI to speed up our work and build it into yours — with humans making the decisions.
How we work with clients
- Transparency — you always know the scope, the cost and the status.
- Commitment — we keep our word, and we stay available after launch.
- Value — senior expertise at a competitive price.
Sales and partnerships
Our team is glad to help with project inquiries, quotations and partnerships. Tell us about your project using our contact form, or reach us directly at sales [at] dexcontact.com.